Ranwell POS Refund & Cancellation Policy

Customers may schedule cancellation for the end of a paid subscription period through the billing portal where available. Cancellation does not normally erase customer records immediately. Refund requests are reviewed against the payment history, service period, duplicate payment evidence, billing error, applicable contract and payment-provider rules. Approved refunds are recorded as auditable commercial transactions and do not delete the original payment record. Partial refunds or credits may be used where appropriate. Chargebacks and disputed payments may temporarily restrict service while the matter is reviewed. Customers should contact Ranwell support promptly with the receipt, invoice or payment reference when requesting a refund or correction.